Some links in the article may not be viewable as you are using an AdBlocker. Additional details can be found under EX218604 in the admin center. Please note, users may need to restart the Outlook client to enable the fix. We’ve completed the fix rollout and confirmed via internal monitoring the service has recovered. Were actively monitoring this process to ensure that our fix reaches all customers as soon as possible.Įstimated time to resolve: We expect this issue to be completely resolved for all affected users by Jat 9:30 PM UTC. Additional details can be found in the admin center under EX218604 and OL218603.Ĭurrent status: Our fix is rolling out as expected and we’ve confirmed that users are experiencing service restoration as the solution reaches their respective environments. We’re rolling out a fix for this issue, and we expect the mitigation to reach all customers over the next few hours. Microsoft has said they are rolling out a fix now, saying: Office 2016: “C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe /update user updatetoversion=7.20470
If you really need to use Outlook for Windows client, you can revert back to the previous version of Outlook using the following method.Ĭ:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe /update user updatetoversion=7.20470 Additional details can be found in the admin center under EX218604 and OL218603. As a workaround, users can utilize Outlook on the web or their mobile clients.
#Outlook for mac 2016 crashes on startup update#
We’re investigating whether a recently deployed update could be the source of this issue. Describes a scenario in which Outlook 2016 for Mac for crashes immediately after startup and the crash reporter displays an error. Meanwhile, users can access their mail through and Outlook mobile apps. Outlook 2016 for Mac crashes after startup. The latest update could be the cause of this issue.
Microsoft is aware of this 0xc0000005 error issue and currently investigating to find the cause. For many users around the world, Outlook for Windows client is crashing immediately after starting up.
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